Shipping Policy
WHEN WILL MY ORDER BE SHIPPED?
Orders typically are sent out in 3-5 business days. Depending on the amount of orders that come in, they will occasionally be sent out in 1-3 business days. Since I pack and ship out orders entirely myself, please be patient as I fulfill the orders.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
For USA orders: 3-10 business days but it can extend to 1 month+ in rare cases
For International orders: 2 weeks - 1 month
WHAT TYPES OF SHIPPING DO YOU OFFER?
We offer untracked (flat) and tracked (First Class Mail/package) shipping.
Untracked Shipping Details:
- This is the cheaper option and can only be chosen if all your items are flat.
- Prices start at .99 cents USA and $1.50 international.
Tracked Shipping Details:
- We recommend using tracked shipping on larger orders.
- Prices start at ~$4 USA and ~$14 international.
- Get FREE TRACKED shipping for orders $30+ USA and $55+ international!
DO YOU SHIP TO MY COUNTRY?
We currently ship to most countries worldwide. However, at this time, we are unable to ship to countries within the European Union due to GPSR (General Product Safety Regulation) compliance restrictions.
We apologize for any inconvenience and truly appreciate your understanding.
Also if you would like to purchase from the UK, go to my Etsy to order!
I DON'T SEE ONE OF THE ITEMS I ORDERED/THERE ARE EXTRA GOODIES IN MY ORDER
If you are missing a part of your order, please email me and I will send it out to you! Since I am packing a lot of orders at once usually, there is a very small but rare chance that I will make a mistake. If you received something extra that you didn't order feel free to keep it!
CAN I RETURN/EXCHANGE MY ORDER?
I gladly accept returns, exchanges, and cancellations!
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
If you have any questions please contact me at Hello@TheChubbyBunnyBrand.com!